Retail Fundamentals
Natural Health Retail & the Dangers of Discounting
There’s no doubt that massive online retailers have made it challenging for smaller brick-and-mortar stores to see the kinds of customer traffic and profits they may have once relied on. But there are still stores in the “real world,” in towns large and small, that are thriving. They have established themselves through their expertise, their ...
Energize Your Mission With New Products & Promotions
Exploring new nutrients and formulas is exciting. It’s one of the reasons why we all love this mission. It helps refresh and energize the store, presents another reason to learn something new, and most importantly, provides the perfect reason to share that knowledge with our customers and community. But adding and promoting new products may ...
Navigating the Brave New World of AI
Artificial intelligence (AI) has become such a hot topic that it can be difficult to separate the hype—both for its use and against—from the reality. Since the field has grown so rapidly in such a short time, it’s worth investigating how AI can help your store become more productive and profitable, while retaining your personal ...
FDA Issues Final Guidance for Industry Addressing Food Allergen Labeling Requirements
The U.S. Food and Drug Administration (FDA) announced the availability of the Final Guidance for Industry: Questions and Answers Regarding Food Allergens, Including the Food Allergen Labeling Requirements of the Federal Food, Drug and Cosmetic Act (Edition 5). This final guidance is replacing all previously issued draft and final guidances by FDA concerning allergen labeling. ...
Welcoming New Customers When a Competitor Closes
Depending on the size of your community, your nearest competitors may be a few blocks away, or a few miles away. But in either case, when one of them closes their doors, it’s time to welcome their customers wholeheartedly into your store. While it might be tempting to feel a sense of relief as a ...
Collaboration is Key for Store Success
We often hear that we live in an incredibly disconnected world. But it is vitally important that we make those connections, first and foremost, in our own communities. Collaborations with other experts and businesses help you cultivate lasting relationships that will ultimately bear fruit for your own store’s well-being—and for the good health of the ...
Your Store’s Mission and How to Practice It
Most businesses have a mission statement that, with varying degrees of earnestness, they try to live out in their daily transactions. The degree to which a business sincerely accomplishes that is one test of its true success. A health food store’s mission statement—and living out that mission—gets to the core of why we are involved ...
No Fear of Failure: When to Implement New Ideas and When to Shift Gears
Changes in any business are not just inevitable, they are necessary. And the big difference between negative changes and positive changes are simply who or what has initiated them. That’s why I think it’s good to be out front of any changes as much as possible and know when to implement new ideas and when ...
Keeping Current in the Marketplace
Between stocking shelves, scheduling staff, hosting events and all the daily tasks of running a store, it may seem like every day is an exercise in keeping in tune with the very real needs of your store. And of course, that’s true. However, there is also the big picture, and that is keeping current with ...
The Case of “Gas Station Heroin”
Is It Necessary for Congress to Amend the FD&C Act for FDA to Have the Authority to Prohibit Tianeptine’s Sale? If the answer to this question is “no,” why are bills being introduced into Congress to give the U.S. Food and Drug Administration (FDA) expanded authority to regulate dietary supplements? “Gas station heroin” is a ...
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