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First Impressions


From Goals to Growth: Creating Your Annual Marketing Blueprint

by Ryan Sensenbrenner | January 2, 2025

Running an independent health food store is no small feat. Between managing inventory, assisting customers, and staying competitive with big-box retailers and online giants, marketing often falls to the bottom of the to-do list. Yet, marketing is essential for growth and success. It forms the foundation of your business, not just in how you attract ...

Your Store’s Mission and How to Practice It

by Terry Lemerond | January 2, 2025

Most businesses have a mission statement that, with varying degrees of earnestness, they try to live out in their daily transactions. The degree to which a business sincerely accomplishes that is one test of its true success. A health food store’s mission statement—and living out that mission—gets to the core of why we are involved ...

Optimizing The Store Experience

by Terry Lemerond | January 24, 2024

Any retailer can relate to the idea of their store being not just a physical space of bricks and mortar, but an experience. From a customer’s point of view, it’s this experience—the appearance, attitude, selection, and overall feeling that they get—that will keep them coming back. But I think it can also be easy to ...

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